Head of Process Reengineering
- Chipping Sodbury
- Permanent
- Tue Dec 23 15:14:03 2025
- JR10012038
Job Description Summary
The Heidelberg Materials (HM) International Business Service Centre (BSC) provides administrative, transactional and accounting services to in-scope HM companies.
The Head of Process Reengineering sets the strategy for re-engineering of end-to-end finance processes (BSC and local country steps), aligning to the long term overall BSC automation strategy. In addition, they own the senior stakeholder relationships with group functions (including Global Process Owners and Group IT) for reengineering agenda.
The Head of Process Reengineering sets the strategy for re-engineering of end-to-end finance processes (BSC and local country steps), aligning to the long term overall BSC automation strategy. In addition, they own the senior stakeholder relationships with group functions (including Global Process Owners and Group IT) for reengineering agenda.
Key accountabilities
- Process and System Strategies – responsible for setting and communication of end-to-end process and system reengineering strategies across the BSC (and local countries where impacted) aligned to BSC Directors’ strategic objectives. Working in collaboration with Global Process Owners and Group IT to ensure aligned to HM transformation strategy.
- Lead End to End Process Redesign – responsible for assessment, mapping and redesign of end-to-end BSC processes (including local country touchpoints) to eliminate waste, reduce cycle times and deliver transformational effort removal. Ensuring processes are standard, scalable across countries and aligned with global best practice. Implement Lean, Six Sigma and other CI methodologies to support systematic process redesign.
- Lead Delivery of Reengineering Projects – partner with Global Process Owners and Digital teams to identify, prioritise and deploy automation solutions (RPA, workflow tools, OCR, AI, process mining). Ensuring new technologies enhance process efficiency, quality and user experience. Oversee integration of digital tools into redesigned processes to ensure desired outcome achieved.
- Change Management and Stakeholder Engagement – partner with relevant function head to communicate reengineering program to stakeholders. Ensure delivery of the change management activities to ensure smooth adoption of redesigned processes or systems. Ensure documentation and training to embed new ways of working.
- Budget and FTE management - Set clear and meaningful cost and FTE targets for each department / team which contribute to the overall BSC targets. Ensure that efficiencies reported are tangible and can be locked into actual FTE and cost profiles.
- People Development – Provide coaching, mentoring and advice where necessary to all levels of leadership across the department.
Financial & Non-Financial accountabilities
Responsible for a department of up to c.10 FTE
Education/Qualification (should be only Legal ones required)
- Formal accounting qualification (e.g., ACCA, CPA, CIMA) or demonstrable equivalent experience in an accounting-focused role.
- Lean and/or Six Sigma methodologies qualification or experience beneficial.
